balatmedia.com

Cancellation & Refund Policy

Cancellation & Refund Policy

At Balat Media, we are committed to delivering high-quality marketing services to help businesses grow. This Cancellation & Refund Policy outlines the terms under which clients may cancel services.

1. Cancellation Policy

1.1 Cancellation by the Client

  • Clients may request a cancellation by sending an email to support@balatmedia.com with a valid reason.
  • Cancellation requests must be made at least 7 days before the service start date to avoid any additional charges.
  • If a service has already started, been executed, or completed, cancellation will not be possible.

1.2 Cancellation by Balat Media

We reserve the right to cancel a service under the following circumstances:

  • The client fails to provide necessary information, approvals, or cooperation.
  • The client’s business engages in unethical, illegal, or prohibited activities.
  • Payment is not received within the agreed timeframe.

In such cases, the client will be notified, and services will be discontinued.

2. No Refund Policy

  • All payments made to Balat Media are non-refundable.
  • Once a service has been initiated, no refunds will be issued under any circumstances.
  • If a client decides to discontinue the service before completion, they will not be eligible for a refund or any form of compensation.
  • Any setup costs, ad spend, or third-party expenses incurred are non-refundable.

3. Modifications to Services

  • Clients may request modifications to the services within the agreed terms. However, additional charges may apply for changes beyond the original scope of work.
  • Requests for modifications must be submitted in writing via email to support@balatmedia.com.

4. Contact Us

For any questions or concerns regarding our Cancellation & Refund Policy, please contact us:

📧 Email: support@balatmedia.com
🌐 Website: balatmedia.com

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